Prasthanam India

Terms and Conditions

Prasthanam India, Every client/individual has their own style of travelling which plays an important factor and as such demand this on their holiday, for e.g., it can be for interconnecting or adjacent rooms, double bed or twin-bedded room, smoking & non-smoking rooms, differently abled rooms etc. We will pass on this specific request to the each of the individual Hotel, but cannot guarantee that these requests would be accommodated, owing to many factors & limitations. However, we will do its utmost to provide and execute the client’s special requests and liaise constantly with hotels and service providers.

Terms & Conditions for Domestic Tours

GENERAL TERMS

The above-mentioned rates are solely valid for Indian nationals until and until otherwise indicated in the quotation.
All confirmations are subject to airline and hotel availability at the time of booking.
The estimates are provided without any confirmed reservations, either with airlines/transportation or with hotels. The booking is handled at our end once the visitor accepts the quotation and the advance fee is provided either in cheque or cash to process the reservation. If we are unable to offer the services, the deposit will be reimbursed to the visitor. Airline tickets may be sent two days before the group's departure for packages bought through our Airline Group Packages.
As per hotel rules, an extra bed/mattress will be given. If the hotel provides an additional mattress rather than an extra bed, it will be treated as a single extra bed.
Hotel rooms in the base category will be reserved till and unless otherwise indicated in the quote. If the rooms are not available at the specified hotel, they will be booked in a similar hotel or higher category room for which you will be charged the difference.
Any date changes to flight tickets are deemed cancellations solely, and new tickets are issued at the new relevant rate at the time of ticket issuance, with cancellation costs applied as per airline policy.
Any changes to the date or itinerary must be communicated to us in writing, and modified confirmation is subject to the availability of the specified hotels on the desired dates. In such a circumstance, the cancellation policy will apply.
There will be no refunds for unutilized services in a tour package. It is entirely up to the visitor whether or not to accept service.
Please bring your valid identity verification card (passport in case of international travel) with you since it is necessary at the airport and during hotel check-in. Please do not carry your Pan card with you since it is not an acceptable form of identification.
Most hotels have check-in and check-out times between 02 PM and 12 PM, and the number of meals, including breakfast, is always proportional to the number of nights booked by the visitor. On the day of arrival, the hotel does not give breakfast.
Payments for early check-ins and late check-outs must be made directly at the hotel by the visitor.
Expenses incurred by reasons beyond our control, such as rail/flight/car delays and cancellations, road obstruction, vehicle malfunctioning, strikes, natural catastrophe, political unrest, etc., shall be borne/settled solely by the customer. Prasthanam Indian shall not be held liable or accountable for these costs. There will be no refunds for unused services. Furthermore, air conditioning will not function in hilly terrain or when a vehicle is stopped or parked.
The plan offered by the travel expert is a preliminary/suggested itinerary. Because the exact schedule is obtained only after hotel confirmation, the company has the right to amend or modify the itinerary. If you travel to more than one location, if any destination/place hotel is not available in that condition, we give comparable category hotels or nearby destinations so that you may visit the places that are mentioned on your schedule. If the client cancels in this scenario, the booking cancellation policy will apply.
If payment is not received in accordance with the policy, the firm reserves the right to cancel the appointments, and the deposit is non-refundable. Furthermore, if the trip is begun without first clearing the balance amount against your package, the firm will not be liable for any problems that arise during the trip.
Prasthanam India can assist you in obtaining a visa for overseas travel but cannot guarantee your visa, and in the event of a visa failure, the cancellation policy will apply and will be charged to the customer.
In the event of foreign travel, pricing may fluctuate due to changes in the ROE or any other volatility in the international market, as well as availability.
Budget packages are only for budget travellers (not recommended for family travellers). Budget packages are ideal for budget-conscious travellers. In this situation, no claim may be made on Prasthanam India for services provided by the hotel/transporter.
It is usually advisable to stick to the trip plan. If travellers depart from the itinerary for any reason, they will be liable for any additional expenditures paid on transport, lodging, sightseeing, and so on. There will be no refunds for unused services.
As Prasthanam India is only acting as an agent, we accept no responsibility for the supply of any element of your booking, including any liability for illness, personal injury, death, or loss of any kind, delay, or inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties, unless caused by our negligence.
All services offered and guaranteed by the Company are subject to payment in full prior to departure. If payment is made by check to the Company, the Package/tour component will be supplied only once the cheque is realised. If it is thought appropriate or required, a hotel of equivalent class may be substituted. In any instance, the Company shall be exempt from liability for any damages, additional expenditures, or consequential loss experienced by the Tourist/Group.
The Company reserves the right, at any time and for any reason: (a) to cancel a tour package/tour component prior to the date of departure, in which case its obligation is limited to refunding any money paid by the Tourist towards the tour package/tour component. (b)To change, alter, vary, or withdraw any tour, vacation, excursion, or facility advertised or published, or to replace a hotel of comparable class if judged advisable or required. In any instance, the Company shall be exempt from liability for any damages, additional expenditures, or consequential loss experienced by the Tourist/Group.
No one other than the Company has the ability, in writing, to change, add, magnify, or waive any description, representation, terms and conditions set out herein or in the Company's brochure, or any terms & conditions surrounding tour booked by the Tourist with the Company.
In the event that the Company exercises its right to amend or alter any tour advertised in their brochure or any other media after such tour or holidays has been booked, the Tourist shall have the following rights: (a)to continue with the tour or holiday as amended or altered; and (b)to cancel the tour or holiday. (b)To accept any alternative trip or vacation offered by the Company. The Company shall not be liable to the Tourist/Group for any damages, additional expenditures, or consequential loss experienced by the Tourist/Group in any of the aforementioned instances. Holidays.
Prasthanam India is a travel agency. We organise travel services and offer travel-related items on behalf of suppliers such as airlines, tour and cruise operators, vehicle rental companies, and lodging establishments. As a result, Prasthanam India offers no warranty or representation regarding the services to be provided or the items purchased by you. You acknowledge that if the travel services or goods are not provided in accordance with your booking, your only recourse is with the service provider, not with Prasthanam India.
In no event shall the Company be responsible to the Tourist/Group for:
Any death, personal injury, sickness, accident, loss, delays, increased expenditures, or consequential damages caused by any misadventure or otherwise.
Any act, omission, or default of any hotelier, carrier, travel component supplier, or other person, or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility, or service for the Tourist/Group, regardless of how caused. The phrase "however caused" in this paragraph encompasses any person's carelessness.
Unless and until otherwise noted, all meals included in the package shall be vegetarian. Non-vegetarian meals will be charged extra if requested by the visitor.
No liability of the Company arising in any way from this contract in respect of any tour, holiday, package/tour component, or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/tour component, or excursion, and shall in no case include any consequential damages or additional expenses of any kind.
The ticket price does not include the cost of insurance. Any such surcharge must be paid by the tourist/group at their own expense.
All tour programmes and packages/tour components are subject to laws, rules, and regulations while the group is on tour and returning. The Company will have no liability for any condition caused by such legislation, etc., or by an act of God.
Any complaint by the Tourist (including any complaint made by the Tourist on behalf of passengers in the Group) in connection with or arising out of the tour must be communicated to the Company in writing within twenty-one (21) days of the tour's conclusion. In any case, no subsequent claim or complaint will be heard. No individual complaint of a Group passenger will be heard directly, and hence the complaint must be filed only by The Tourist who is the Group's leader.
In no circumstances shall "Prasthanam India" be liable for any direct, indirect, special, incidental, or consequential damages resulting from our providers' failure to provide adequate service (hotel, transporter, airline etc.). Our maximum responsibility is limited to the amount we charge for our services.
All claims, disputes, and litigation connected to trips organised or managed by the Company must be construed in accordance with current Indian laws and shall be subject to the exclusive jurisdiction of courts in Delhi.
The Company shall not be responsible to any passenger for a refund, compensation, or claim for a lack of tour days or for the cancellation, delay, or re-routing of any planned transportation service for any reason, including fog. The regulations governing cancellation fees and refunds will apply. The tickets are granted subject to the terms and restrictions outlined below.
HOTEL - The provider of the hotel travel component provides the Company with hotel star classifications such as 5-star, 4 stars, and so on, and the Company endeavours to validate and authenticate this information in good faith. The Company will not be held accountable for incorrect or incomplete information given to the Company. Descriptions, images, drawings, and a list of amenities/facilities are also supplied, with this information collected from the hotel travel component's source.
BAGGAGE - In general, one suitcase weighing no more than 20 kgs and one piece of cabin baggage weighing no more than 5 kgs are permitted. However, it is always a good idea to double-check with the relevant airline/overseas tour operator/transporter. Allowances may differ from one carrier to the next. As is customary, one piece of baggage should have linear dimensions (Length + Height + Width) of no more than 45 inches. The Transporter may charge an additional fee for excess luggage. Payment for lost or late-delivered baggage is subject to the airline's/overseas tour operator's/terms hotels and conditions. The Company shall not be accountable to the passenger for any delay or loss of baggage caused by any airline, tour operator, hotel, or anyone else.
MEALS - The number of meals, including breakfast, is always proportional to the number of nights booked at the hotel by the Tourist. On the day of arrival, hotels do not give breakfast. If circumstances need it, the Company maintains the right to adjust the lunch arrangement. The meals are pre-programmed, and there is no menu selection.
TRANSFERS.
PACKAGE: Wherever transportation is offered on a Seat in Coach (SIC) basis, the same is shared.
Sightseeing Tours: Transportation is given on a seat-in-coach (SIC) basis, as well as on a shared or private car basis, depending on the tour/tour package selected.
Airport Transfer: Depending on the transfer/transfer option selected, transportation is given on a seat-in-coach (SIC) or private car basis.

COMPANY BANK DETAILS: -

Bank Name	HDFC Bank Ltd.
Beneficiary Name	Beneficiary Name
Beneficiary A/c	50200056949937
Branch Name	HDFC BANK LTD PAN OASIS SECTOR 70 NOIDA U.P. 201301
IFSC Code	HDFC0009527

For cash deposits, there is a 1% surcharge will be applicable.
Payments made using a payment gateway will incur a 3% service fee on each transaction.
If payment is made by check, it must be received at least one week before the delivery of papers.
The cost of an outward package tour is paid in convertible foreign currency (according to RBI/GOI regulations).

COMPANY RESPONSIBILITIES : - The Company is a travel agent exclusively, functioning as a booking agent for the foreign tour operator / travel component provider. The information in the booklet is as accurate as the Company is capable of making it. The descriptions in the Company's brochures are of amenities that are typically offered. However, situations might change due to events outside the Company's control. Route adjustments may be required due to major roadwork, for example. Where the Company is aware of them well in advance, it will tell the Tourist/Group. The Company shall not be liable for any injury, death, loss, deficiency in service, or damage, if any, caused by any act or omission of the management, employees, or independent contractors of any airlines, shipping companies, or other similar entities. Natural disasters may force route alterations as well. The Company does not own or control any airline, nor does its own or control any shipping company, bus or coach company, hotel, transportation, and any facility or service elements, travel component in tour package/tour component available to the Tourist/Group. Because the Company merely picks and coordinates travel components, the Company shall not be liable for any injury, death, loss, deficiency in service, or damage, if any, caused by any act or omission of any airline, shipping company, or other independent contractor.
CANCELLATIONS NORMS Package Cancellation charges per person will be applicable as follows:
More than 30 days of the travel date: 20% of package cost
30 to 21 days before the travel date: 30% of package cost
20 to 15 days before the travel date: 50% of package cost
14 to 10 days before the travel date: 70% of package cost
10 days before the travel date: 100% of package Cost Cancellation charges for Star Cruises booking shall apply as per star cruises cancellation rules. Cancellation charges for Air Tickets bookings shall apply as per Air Line cancellation rules.

PAYMENT NORMS
25% booking amount of total tour cost to initiate a booking if travel date is more than 30 days from the date of booking.
75% amount of total tour cost after the all confirmation/holding regarding your booking.
Full payment is required before 10 days of the travel date.
If the package is booked within 10 days of travel date 100 % amount of total tour cost after the all confirmation/holding regarding your booking.

NATURAL DISASTER The Company will not be liable to any passenger for any refund, compensation, or claim for shortening of tour in relation to tour shown in itinerary or any cancellation, route change, postponement or delay of any airlines for any reason whatsoever, including fog or bad weather, and the tickets/package are issued subject to the conditions herein.

USER AGREEMENT

TERMS ACCEPTANCE
The User Agreement is a legally binding contract between you, the User, and Prasthanam India for the use of different services offered by Prasthanam India.
Prasthanam India ("Prasthanam India "), a company formed under the laws of India with its major headquarters in Noida, offers a variety of travel-related services via its website (www.prasthanamindia.com), retail shops, mobile-cellular technology, and call-centre.
Prasthanam India will offer you ("User") with travel-related information, price, availability, and reservations for airlines, hotels, train, vacation packages, bus, and vehicle rentals in cities and rural locations across India ("Service"). This Service is available to the User in India at any time of year, as provided by numerous third-party vendors such as airlines, hotels, and so on ("Service Providers").
This Master User Agreement ("Agreement") governs all Prasthanam India Services. In addition to this Agreement, and depending on the Services selected by the User, the User must read and accept the appropriate terms and conditions of service ("TOS") for each such Service, which may be revised or modified from time to time by Prasthanam India. Such TOS shall be considered a part of this Agreement, and in the case of a discrepancy between such TOS and this Agreement, the terms of this Agreement shall take precedence.
Prasthanam India Services are provided to the User on the provision that all of the terms, conditions, and notices included in this Agreement and the TOS, as they may be updated on the Website from time to time, are accepted without alteration. To clear up any misunderstandings, it is noted that using the Services represents the User's recognition and acceptance of this Agreement and the TOS. If the User does not agree with any portion of these terms, conditions, and notices, he or she shall not use Prasthanam India services.
Furthermore, the Service Provider may establish terms and guidelines that govern certain features, offers, or the operational norms and standards that apply to each Service (for example, flights, hotel reservations, packages, etc.). The User is responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User chooses to do business, including the terms and conditions set out in the Service Provider's fare regulations, contract of carriage, or house rules.
Prasthanam India retains the right, at its sole discretion, to refuse any order submitted by a user through the website without assigning any reason. Any contract for Prasthanam India to supply any service is not concluded until full payment for the service is received by the user and approved by Prasthanam India.
TERMINOLOGY CHANGES
Prasthanam India retains the right to amend the terms, conditions, and notices under which the Services are supplied via the Website, including, but not limited to, the prices for the Services provided via the Website. The User is responsible for checking these terms and conditions on a regular basis.
PRIVACY POLICY
The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Prasthanam India. The User further consents that the terms and contents of such Privacy Policy are acceptable to him.
USER WITH RESTRICTED ACCESS
The User agrees and pledges not to sell, trade, resell, or exploit any component of the Service for commercial reasons. To avoid confusion, Prasthanam India Services, including use of the Website, are not for commercial purpose and are intended solely for personal use.
In addition, the User agrees and undertakes not to reverse engineer, alter, duplicate, distribute, transmit, display, perform, reproduce, licence, create derivative works from, transfer, or sell any information, software, goods, or services received from the Website. The Website's material may be reproduced and copied in limited quantities as long as the source is credited to Prasthanam India To avoid misunderstanding, it is clarified that limitless or wholesale reproduction, copying of the material for commercial or non-commercial reasons, and unauthorised alteration of data and information within the Website's content are not permitted.
DISCLAIMER OF LIABILITY LIMITATION
Prasthanam India has made every effort to guarantee the correctness of the information supplied, however Prasthanam Indian either warranties nor makes any statements on the quality, accuracy, or completeness of any data or information. Prasthanam India makes no express or implied warranty regarding the website and/or its contents, and expressly disclaims all warranties of fitness for a particular purpose and warranties of merchantability in respect of services, as well as any liability, responsibility, or other claim whatsoever in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of any such information.
To the extent Prasthanam India works solely as a booking agent on behalf of third-party service providers, it accepts no responsibility for any element of the arrangements between the service provider and the user, including the service providers' service standards. My Travel Price will not be held accountable for the services supplied by the service provider under any circumstances.
While Prasthanam India makes commercially reasonable efforts to ensure that the description and content in the TOS and on each page of the website are correct, it does not accept responsibility for changes that occurred due to human or data entry errors, or for any loss or damages suffered by any user as a result of any information contained herein.
Furthermore, because Prasthanam India is not the service provider, it cannot regulate or prevent changes in published descriptions or spoken representations, which are always based on information given by the service providers.

Prasthanam India does not in any way support any advertising on its website. Users are encouraged to independently check the authenticity of every material before putting their trust in it.
By providing travel-related services to certain places, Prasthanam India does not claim or promise that travel to such destinations is risk-free, and shall not be liable for any damages or losses that may occur from such travel.
In no event shall Prasthanam India be liable for any direct, indirect, punitive, incidental, special, consequential, or other damages resulting from: (a) the use or inability to use the services; (b) the cost of procuring substitute goods and services or resulting from any goods, information, or services purchased or obtained, messages received, or transactions entered into through the services; (c) unauthorised access to or alteration of the user's data; or (d) any goods, information
Prasthanam India shall not be liable for any delay or inability to use the website or services, or for the provision or failure to provide services, or for any information, software, products, services, and related graphics obtained from Prasthanam India whether based on contract, tort, negligence, strict liability, or otherwise. Furthermore, Prasthanam India shall not be held liable for the website's unavailability during periodic maintenance operations or any unanticipated suspension of access to the services that may occur owing to technical reasons or for any cause beyond Prasthanam India control. The user understands and agrees that any material and/or data downloaded or otherwise obtained from Prasthanam India is done entirely at their own discretion and risk, and that they will be solely responsible for any damage to their computer systems or any other loss caused by such material and/or data.
To the extent that such exclusions and restrictions are not prohibited by applicable law, these limits, warranty disclaimers, and exclusions apply regardless of whether the damages originate from • breach of contract, • breach of warranty, • negligence, • any other cause of action.
The maximum responsibility of Prasthanam India in respect of any services obtained shall be restricted to a maximum of the reimbursement of the whole money received from the client for utilising the services less any cancellation, refund, or other costs, as applicable. In no event shall the liability cover any consequential loss, damage, or additional expenditure.
HYPERLINKS TO THIRD-PARTY WEBSITES
Links to other websites may be found on the Website ("Linked Sites"). Prasthanam India or the Website have no control over the Linked Sites, and Prasthanam India is not responsible for the contents of any Linked Site, including without limitation any link included in a Linked Site, or any changes or updates to a Linked Site. Prasthanam India accepts no responsibility for any transmission received by the User from any Linked Site. Prasthanam India provides these links to the User solely as a convenience, and the inclusion of any link does not constitute sponsorship by Prasthanam India or the Website of the Linked Sites, or any affiliation with its operators or owners, including their legal successors or assigns.
Prasthanam India is not liable for any mistakes, omissions, or statements made on any Linked Site. Prasthanam India does not in any way support any advertiser on any Linked Site. Users are encouraged to independently check the authenticity of every material before putting their trust in it.
UNLAWFUL USE IS PROHIBITED
As a condition of using the Website, the User declares that they will not use the Website for any purpose that is unlawful or illegal under any legislation currently in effect within or outside India, or that is expressly or implicitly forbidden by this Agreement and/or the TOS. Furthermore, the Website must not be used in any way that might damage, disable, overburden, or impair it, or interfere with the use and/or enjoyment of the Website by any other person. The User shall not access or try to obtain any materials or information by any methods other than those specifically made available or provided for on or via the Website.
TERMINATION/RESTRICTION OF ACCESS
Prasthanam India retains the right, at any time and without notice, to discontinue access to the website and connected services or any portion thereof.
PAYMENT OF FEES
Prasthanam India retains the right to charge listing fees for specific listings as well as transaction fees for certain completed transactions utilising the Prasthanam India Services. Prasthanam India also retains the right to change any and all fees at any moment, without notice.
In order to use the Prasthanam India Services, the User must pay all relevant charges, fees, tariffs, taxes, levies, and assessments.
OBLIGATIONS OF THE USER & THE USER ACCOUNT
The User represents and confirms that the User is of legal age to enter into a binding contract and that the User is not forbidden from using the Services by Indian or other relevant legislation.
In order to avail a Service via the Website, the User must have and must continue to have at his sole cost: (a) the required equipment, such as a computer and modem, to access the Website/avail Services; and (b) own connection to the World Wide Web. The User is solely responsible for accessing the Services, and such access may incur third-party expenses such as airtime charges or internet service provider fees, which must be met entirely by the User.
The user also knows that some communications from Prasthanam India Holidays, such as service notices and administrative messages, may be included in the services. The user acknowledges and agrees that the services are provided "as is," and that Prasthanam India accepts no responsibility for any deletions, mis-delivery, or failure to save any user messages or individual preferences.
Registration on the Website by the User is optional. If the User chooses to register on the Website, he or she will obtain a user id and password upon completion of the registration procedure. The User accepts and undertakes to be entirely responsible for maintaining the secrecy of the password and user id at all times, and for all activities that occur as a result of the use of such password or user id. Furthermore, the User undertakes not to use any other party's user id and password for any purpose without the prior written permission of that party. You are solely responsible for the security of your password and all transactions conducted via our service using your password. Your password is transferred to our database in one-way encrypted form and saved as such. As a result, not even My Travel Price will be aware of the Password. You affirm that you are the authorised holder of the credit card or the original account holder used in the Prasthanam India Holidays transactions. Prasthanam India is not liable for any financial loss, inconvenience, or mental anguish caused by the abuse of your ID/password/credit card number/account details number when using Prasthanam India Services
The user also accepts and undertakes to promptly alert Prasthanam India of any unauthorised use of the user's password or user id, and to log out at the conclusion of each session on the website. Prasthanam India shall not be liable for any loss or damage, direct or indirect, resulting from the user's failure to comply with this condition.
The User also agrees to: (a) provide true, accurate, current, and complete information about himself and his beneficiaries as prompted by the registration form on the Website ("Registration Data"); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current, and complete. If the User provides any information that is false, inaccurate, out of date, or incomplete, or if Prasthanam India has reasonable grounds to suspect that such information is false, inaccurate, out of date, or incomplete, Prasthanam India reserves the right to suspend or terminate the User's registration and refuse any and all current or future use of the Website and/or any Service.
In addition, the User authorises Prasthanam India the right to share Registration Data to third parties to the extent necessary for the performance of the Services.
CONTRACT BREACH
Without limiting Prasthanam India other remedies under this agreement, the TOS, or applicable law, Prasthanam India may limit the user's activity or end the user's listing, warn other users of the user's actions, immediately suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:
the user violates the provisions of this agreement, the TOS, or the documents referred to in the agreement;
Prasthanam India is unable to verify or validate any information supplied by the user; or
Prasthanam India believes that the user's behaviour may infringe on the rights of third parties, violate any applicable legislation, or result in any liability for the user, other website users, and/or Prasthanam India
Prasthanam India may, at its sole discretion, restore suspended users at any time. After being indefinitely suspended, the user may not register or attempt to register with Prasthanam India or use the website in any way until the user is restored by Prasthanam India Regardless of the foregoing, if the user violates this agreement, the TOS, or the documents it incorporates by reference, Prasthanam India reserves the right to recover any amounts owed to Prasthanam India and/or the service provider, as well as to take strict legal action as Prasthanam India deems necessary.
PROPRIETARY RIGHTS
Prasthanam India may make available to the User materials such as sound, images, graphics, video, or other material contained in sponsor advertising or information. Copyright, trademarks, and other intellectual property rights and laws may apply to this material. The User may use this content only as specifically allowed by Prasthanam India and may not reproduce, transfer, or make derivative works of such material without the express permission of Prasthanam India
The User acknowledges and agrees that they will not upload, post, reproduce, or distribute any content on or via the Website that is protected by a third-party copyright or other proprietary right without the prior written approval of the owner of such right. Any copyrighted or other proprietary work distributed on or through the Website with the agreement of the owner must carry the applicable copyright or other proprietary rights notice. Unauthorized publishing or distribution of copyrighted or other proprietary content is strictly forbidden and may result in personal liability or criminal prosecution for the User. RELATIONSHIP
None of the provisions of this Agreement, terms and conditions, notices, or the User's right to use the Website contained herein, or any other section or pages of the Website and/or the Linked Sites, shall be deemed to constitute a partnership between the User and Prasthanam India and neither party shall have any authority to bind or be deemed to be the other's agent in any way. It should be noted, however, that if the User authorises Prasthanam India and its agents to access third-party sites designated by them or on their behalf for retrieving requested information by using the Website, the User is deemed to have appointed Prasthanam India and its agents as their agent for this purpose.
HEADINGS
The headings and subheadings in this document are included for convenience and identification only, and are not intended to describe, interpret, define, or limit the scope, extent, or intent of this Agreement, the TOS, or the User's right to use the Website contained herein, or any other section or pages of the Website or any Linked Sites in any way.
INTERPRETATION OF NUMBER AND GENDERS
The terms and conditions set out below apply equally to the single and plural forms of the terminology stated. Any pronoun should include the appropriate masculine and feminine whenever the situation requires. The phrases "including," "includes," and "including" are assumed to be preceded by the term "without restriction." Unless otherwise specified, the terms "herein," "hereof," "hereto," "hereunder," and words of similar significance pertain to this Agreement in its entirety.
LIABILITY INSURANCE
The User agrees to indemnify, defend, and hold Prasthanam India harmless from and against any and all losses, liabilities, claims, damages, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Prasthanam India that arise out of, result from, or may be payable by virtue of any breach or non-performance of any representation, warranty, covenant, or agreement.
SEVERABILITY
If any provision of this Agreement is found to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall apply only to that provision or part of such provision, and the remaining part of such provision, as well as all other provisions of this Agreement, shall remain in full force and effect.
AGREEMENT AND SERVICE TERMINATION
Either the User or Prasthanam India may terminate this Agreement and a Service at any time, with or without cause, with effect immediately.
The User acknowledges that, under certain situations and without prior warning, Prasthanam India may instantly cancel the User's user id and access to the Website/Services. Causes for termination may include, but are not limited to, breach of this Agreement or the TOS by the User, demands by enforcement or government agencies, requests by the User, and non-payment of fees owing by the User in connection with the Services as provided in the applicable TOS.
Either the User or Prasthanam India may terminate this Agreement by providing the other with writing notice. Prasthanam India shall have no liability to the User or any other party in the event that any Service is terminated. If the User objects to any of the terms and conditions of this Agreement, any TOS, or becomes dissatisfied with the Service in any manner, the User's only option is to: (a) immediately stop use of the Website/Service; and (b) inform Prasthanam India of such discontinuation.
If the Service is terminated, the User's entitlement to access the Website/Services and software will be immediately terminated. The User shall have no right, and Prasthanam India shall have no responsibility, to perform any of the User's unfinished duties or convey any unread or unsent communications to the User or any third party thereafter. Any data that the User has stored on the Website may not be accessed later if the User's registration or the Services are terminated, cancelled, or stopped.
NOTIFICATIONS All notices and communications (including those relating to changes in the TOS, Service, termination of Service, and so on) must be in writing, in English, and must be delivered personally or by commercial messenger or courier service, mailed by registered or certified mail (return receipt requested), or sent via email/facsimile (with acknowledgement of complete transmission) to the following address:
Prasthanam India at info@prasthanamindia.com and/or the address shown on the Website.
If to a non-registered User, at the communication and/or email address indicated in the application form when requesting a Prasthanam India Services
To a registered User, at the communication and/or email address indicated on the registration form. Notice must be assumed to have been served 48 hours after it has been sent, dispatched, or shown, as the case may be, unless it comes to the sending party's knowledge that the email address is incorrect.
GOVERNING LAW
This agreement and any TOS shall be regulated and structured in accordance with the laws of India, without regard to conflict of laws principles, and any disputes arising in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Lucknow/Delhi, Delhi.

PRIVACY POLICY

PRIVACY STATEMENT This statement describes and explains how we may collect and use information pertaining yourself through our website. Should you have any questions on our privacy policies, please click here to send an email to us. We understand and respect the importance of your privacy. The only way we will get any kind of personal information is if you give it to us when we specifically ask for it. We ask you for personal information in a variety of circumstances such as:
When you make a reservation or purchase something from our website or through our customer service team - by email, letter, fax, or on the phone;
When you register with us for promotions;
When you take part in surveys or provide us with feedback. All data we collect about you will be held under Indian law. When you provide information through the site you will be providing it to us as a whole, and should be aware that it may be accessed from countries whose laws provide various levels of protection for personal data, not always equivalent to the level of protection that may be provided in your own country. We use your Internet Protocol [IP] address to help diagnose problems with our server and/or to administer our Web site. We will not pass on any information about you to any third parties. We will restrict access to any Confidential Information provided by you to our employees, consultants, representatives, advisors and agents who need to know such information for the purposes of approving, evaluating or otherwise participating in the process of providing services and ensure that such employees, consultants, representatives, advisors and agents are fully aware of and agree to be bound by the terms of this statement in writing, prior to disclosure of such information to them. Anyone who is on either our mailing or e-mailing lists may elect at any time not to receive any future promotional information from us, or to have their details suppressed from our mailing lists.
SECURITY This website has security measures in place to protect the loss, misuse, and/or alteration of information under our control. The data resides behind a firewall, with access restricted to our authorized personnel. All financial transactions are secured using 128-bit encryption, which is currently the strongest available for commercial use. In case your browser supports a lower level of encryption we suggest you upgrade your browser. Should you wish to address any questions pertaining to the security features of the website, please email to us.
DISCLAIMER Prasthanam India is presently providing its users a wide assortment of information. It includes travel packages, tours, maps, photographs, names, addresses, links, images, and other particulars. All the above-mentioned items have been collected from genuine sources and in case you find some errors, discrepancies or any other such thing you are requested to send your feedback to us. All the information provided here is given in 'good faith', but it may contain some factual as well as typographical errors. All such mistakes and inaccuracies are deeply regretted. Prasthanam India holds no liability for any direct, indirect, punitive, incidental, special, consequential damage or any damages whatsoever, which are in anyway connected with its use or performance. Any and every information provided here is on an, 'as it is' basis. There are no expressed or implied warranties of any kind, be it related to warranties of title or implied warranties of merchantability or suitability for a particular purpose.
COVID ADVISORY In light of the COVID-19 situation, different state governments have laid out their respective protocols for tourist arriving at their city/state as we resume operations. Before you travel, make sure to read and understand the complete guidelines of the city/state you are visiting, and then follow them to make your travel plans easier. State regulations are subject to change; we are request to please visit the state government website.

Terms & Conditions for Domestic Tours

GENERAL TERMS
The rates listed above are only valid for Indian citizens unless otherwise stated in the quotation.
All confirmations are subject to airline and hotel availability at the time of booking.
The quotes are provided without any confirmed reservations, either with airlines/transport or hotels. The booking is processed at our end once the guest accepts the quotation and the advance amount is deposited either in cheque or cash to process the reservation. If we are unable to provide the services, the guest will be refunded the deposit amount. For packages purchased through our Airline Group Packages, airline tickets may be delivered up to two days prior to the group's departure.
As per hotel policy, an extra bed/mattress will be provided. If the hotel provides an extra mattress rather than an extra bed, it will be treated as a single extra bed.
Unless otherwise specified in the quotation, base category rooms will be booked in hotels. If the rooms in the chosen hotel are not available, you will be rebooked in a similar hotel or a higher category room for which you will be charged the difference.
Any date changes to air tickets will be treated as a cancellation, and new tickets will be issued under the new applicable fare at the time of issuance, with cancellation fees as per airline policy.
Any changes to the date or itinerary must be communicated to us in writing, and amended confirmation is contingent on the availability of the hotels requested on the requested dates. In this case, the cancellation policy will apply.
Unused services in a tour package will not be reimbursed. Whether or not to accept service is entirely up to the guest.
Please bring your valid identity proof card (passport in the case of international travel) with your photo with you to the airport and during hotel check-in. Please do not carry your Pan card with you as it is not a valid form of identification.
Most hotels have check-in and check-out times between 2 and 12 p.m., and the number of meals, including breakfast, is always proportional to the number of nights booked by the guest. On the day of your arrival, the hotel does not provide breakfast.
Payments for early check-in and late check-out must be made directly at the hotel by the guest.
Expenses incurred as a result of events beyond our control, such as rail/flight/vehicle delays and cancellations, roadblocks, vehicle malfunctions, strikes, natural calamity, political unrest, and so on, will be borne/settled solely by the client. Prasthanam India will not be held liable or responsible for these costs. There will be no refunds for services that are not used.
The tentative/suggested itinerary provided by the travel consultant is just that. Because the final itinerary is only obtained after the hotel confirmation, the company has the right to change or modify the itinerary. If you are travelling to more than one destination and a hotel is not available in that location, we will provide similar category hotels or nearby destinations so that you can visit the places on your itinerary. In this case, if the client cancels the reservation, the cancellation policy will apply.
If the payment is not received in accordance with the policy, the company has the right to cancel the bookings, and the deposit will be non-refundable. In addition, if you begin your journey without first paying the balance due on your package, the company will not be liable for any inconvenience you may experience during your journey.
Prasthanam India can assist you in obtaining a visa for international travel, but it cannot guarantee your visa, and in the event of a visa failure, the cancellation policy will apply and the client will be charged.
In the case of international travel, rates may fluctuate due to changes in the ROE or other market fluctuations, as well as availability.
Budget packages are only for those who are on a tight budget (not recommended for family travellers). Budget packages are designed for travellers on a tight budget. In this case, no claim will be made on Prasthanam India for services provided by the hotel/transporter.
It is always advisable to stick to the travel schedule. If travellers deviate from the itinerary for any reason, they will be responsible for any additional travel, hotel, or sightseeing expenses. There will be no refunds for services that are not used.
We have no liability in respect of the supply of any element of your booking because Prasthanam India is only acting as an agent, including any liability for illness, personal injury, death, or loss of any kind, delay, or inconvenience caused directly or indirectly by any provider of travel services or products or by other third parties unless caused by our negligence.
All services provided and guaranteed by the Company are contingent on payment in full prior to departure. If the Company is paid by check, the Package/tour component will be delivered only after the check has been cleared.
The Company reserves the right, at any time and for any reason, to: (a) cancel a tour package/tour component prior to departure, and its liability shall be limited to a refund of all money paid by the Tourist toward the tour package/tour component. (b)To amend, alter, vary, or withdraw any tour, vacation, excursion, or facility it has advertised or published, or to substitute a hotel of comparable class if deemed necessary or advisable. In either case, the Company will not be liable to the Tourist/Group for any damages, additional expenses, or consequential loss.
No one, except the Company, has the authority to vary, add, amplify, or waive any description, representation, terms and conditions set forth herein or in the Company's brochure, or other terms & conditions regarding tour booked by the Tourist with the Company, unless the Company expressly authorises it in writing.
If the Company exercises its right to amend or alter any tour advertised in their brochure or other media after the tour or holidays has been booked, the Tourist has the following options: (a)to continue with the tour or holiday as amended or altered. (b)To accept any alternative tour or vacation offered by the Company. The Company shall not be liable to the Tourist/Group for any damages, additional expenses, or consequential loss suffered by the Tourist/Group in either of the above cases.
Prasthanam India is a travel agency that helps people plan their vacations. On behalf of suppliers such as airlines, tour and cruise operators, car rental companies, and lodging providers, we arrange travel services and sell travel-related products. As a result, Prasthanam India makes no warranty or representation about the services to be provided or the products you purchase. You agree that your remedy is with the service provider, Prasthanam India, if the travel services or products are not provided in accordance with your booking.
The Company will not be liable to the Tourist/Group for any of the following: (a)Any death, personal injury, sickness, accident, loss, delays, increased expenses, or consequential damages caused by any misadventure or otherwise. (b)Any act, omission, or default of any hotelier, carrier, travel component supplier, or other person, or any servant or agent employed by the travel component supplier, who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility, or service for the Tourist/Group, regardless of the cause. The term "however caused" is used in this clause to include any person's negligence.
Unless otherwise specified, all of the meals included in the package will be vegetarian. If the guest requests non-vegetarian meals, there will be an additional charge.
The Company's liability in respect of any tour, holiday, package/tour component, or excursion facility arising in any way out of this contract shall not exceed the total amount paid or agreed to be paid for the tour, holiday, package/tour component, or excursion, and shall not include any consequential damages or additional expenses.
The prices in the Company's brochures / quotations are in US Dollars or equivalent foreign currency (local currency of the foreign country / countries being visited). The Company reserves the right to change these prices and impose surcharges in the event of currency fluctuations and changes in various rates of exchange and/or fuel costs prior to departure. All such price increases must be paid in full.
It is the Tourist's/responsibility Group's to check and keep valid travel documents such as passports and visas until the end of the tour. In the event that a travel document, such as a visa, is refused, expires, or is cancelled by the authorities, the tour participant is responsible for all resulting contingencies and expenses. The Company will bear no responsibility for the aforementioned matters. It is the Tourist's/obligation Group's to verify and keep valid travel papers such as passports and visas until the end of the tour. In the event that a travel document, such as a visa, is rejected, expires, or is revoked by the authorities, the tour participant is responsible for all resulting contingencies and expenditures. The Company will bear no liability for the aforementioned matters.
The ticket price does not include the cost of insurance. Any such premium will have to be paid by the Tourist/Group on their own dime.
All tour programmes, packages, and tour components are subject to applicable laws, rules, and regulations while the group is on tour. The Company will not be liable for any condition caused by such laws, regulations, or acts of God.
Any complaint by the Tourist (including complaints on behalf of passengers in the Group filed by the Tourist) in connection with or arising out of the trip must be made in writing to the Company within twenty-one (21) days of the tour's conclusion. After then, no claim or complaint will be heard under any circumstances. No individual complaint from a Group passenger will be considered, thus the complaint must be submitted by the Tourist who is the Group's leader.
"Prasthanam India" will not be liable for any direct, indirect, special, incidental, or consequential damages resulting from our providers' failure to provide adequate service (hotel, transporter, airline etc.). Our maximum responsibility is limited to the amount we charge for our services.
All claims, disputes, and litigation connected to trips organised or co-ordinated by the Company will be construed in accordance with current Indian laws and will be subject to the exclusive jurisdiction of the courts in Delhi.
Due to any cause, including fog, the Company will not be accountable to any passenger for a refund, compensation, or claim for a lack of tour days or for the cancellation, delay, or re-routing of any scheduled transportation service. The cancellation costs and refund policies will be in effect. The tickets are issued, subject to the terms and conditions set out above.
HOTELS: - The provider of the hotel travel component provides the Company with star classifications of hotels such as 5-star, 4 stars, and so on, and the Company endeavours to validate and authenticate this information in good faith. The Company cannot be held accountable for information that is incorrect or incomplete. This information is collected from the hotel travel component's source and includes descriptions, images, drawings, and a list of amenities/facilities.
BAGGAGE: - In general, one suitcase weighing no more than 20 kg and one piece of cabin baggage weighing no more than 5 kg are allowed. However, it is usually a good idea to double-check with the individual airlines/overseas tour operators/transporters. Allowances may differ from one carrier to the next. One piece of baggage must have linear dimensions (Length + Height + Width) of no more than 45 inches, as is customary. Excess luggage may incur additional charges from the transporter. Payment for lost or late luggage is subject to the airline's/hotel's/overseas tour operator's/hotel's/overseas tour operator's/hotel's/overseas tour operator's/hotel's/overseas tour operator's/ hotel's The Company shall not be accountable to the passenger in the event of baggage loss or late delivery, whether caused by the airline, tour operator, or hotel, or by anyone else.
MEALS: - The number of meals, including breakfast, is always proportional to the number of nights the tourist has booked in the hotel. On the day of arrival, hotels do not give breakfast. If circumstances need it, the Company maintains the right to adjust the lunch arrangement. The meals are pre-prepared, and there is no option to customise the menu.
TRANSFERS
Packages: Wherever transportation is offered on a Seat in Coach (SIC) basis, the same is shared.
Sightseeing Tours: Depending on the tour/tour option selected, transportation is given on a Seat in Coach (SIC) basis, sharing basis, or private car basis.
Airport Transfer: Depending on the transfer/transfer option selected, transportation is offered on a Seat in Coach (SIC) basis, shared basis, or private car basis.
CURRENCY: - The Company advises the Tourist/Group to carry part of their holiday spending money in cash and part in traveller’s checks. It is best to plan ahead of time, at least a week before travel. Traveller checks are the safest way to carry money since they can be cashed quickly for a nominal fee and replaced if they are stolen or misplaced. The Company shall not be held liable for any currency or exchange losses.
LIABILITY: - The Company is a travel agent exclusively, working as a booking agent for a foreign tour operator / travel component provider. The brochure's information is as accurate as the Company can make it. The descriptions in the Company's brochures are of features that are commonly offered. However, conditions may change as a result of events outside the Company's control. Route adjustments may be required due to major roadwork, etc. The Tourist/Group shall be notified if the Company is aware of these adequately in advance. Natural disasters may also force you to adjust your route. The Company does not own or control any shipping company, bus or coach company, hotel, transportation, or other facility or service elements, travel component in tour package/tour component availed by the Tourist/Group. Because the Company only selects and coordinates travel components, the Company shall not be liable for any injury, death, loss, deficiency in service, or damage, if any, caused by any act or omission of the management or employees of any airlines, shipping companies, or other independent contractors.
DECLARATION FOR FOREIGN EXCHANGE: - I affirm that the following information is accurate and correct to the best of my knowledge. I declare that the total value of the exchanges I've applied for, plus the exchanges I've already received, does not exceed $10,000 in this fiscal year. I also affirm that I am an Indian citizen with the intention of returning to India. I further guarantee that the transaction will not be used to circumvent or avoid the terms of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Act's Rules, Notifications, or Directions. Declaration for Business Travel (BT) Liberalized Exchange Rate Management System (LERMS) It is confirmed that the company/firm is covering the costs of the aforesaid trip. We guarantee that the withdrawn foreign currency will be utilised for the indicated purpose. We further agree that the transaction will not be used to circumvent or avoid the terms of the Foreign Exchange Management Act, 1999, or any of the Act's Rules, Notifications, or Directions.
PAYMENT POLICY: - If the trip date is more than 30 days from the date of booking, a non-refundable payment of Rs.25,000 per person is required to begin the booking process. If you have a low-cost flight, you must deposit the entire sum (example Air Asia, Tiger airways, Spice jet, indigo airlines etc). A ticket will not be issued if this is not the case. Only hand luggage is permitted on low-cost airlines (for example, Air Asia and Tiger Airways). Once your tickets are issued, obtain hotel confirmations from the sales representative. The Following Payment You must pay INR 30,000/- each individual after 10 days. The remaining balance must be paid in full before the 10-day travel date.
FOG ALERT: - The Company will not be liable to any passenger for any refund, compensation, or claim for shortening of tour in relation to tour shown in itinerary, or any cancellation, route change, postponement, or delay of any airlines for any reason, including fog or bad weather, and the tickets/package are issued subject to the conditions herein.